A very interesting and inspiring story detailing how Rite Aid workers were able to win a good union contract over a grueling five year period. They were able to win affordable health care, protections against outsourcing and wage increases despite Rite Aid's aggressive attempts to short-circuit their union movement in California with union-busters and intimidation. The union was persistent and creative over this long and costly battle, and found that reaching out to stockholders and board members can be a productive tactic in negotiations.
http://www.alternet.org/news/150841/major_union_victory_for_rite_aid_workers_offers_roadmap_for_labor_movement_/
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